Call centre workers can use AI to mimic your accent on the phone


Does the decision centre employee dwell close to you or are they utilizing AI to imitate your accent?

dotshock/Shutterstock

AI software program can detect the accent of an individual on one finish of a web-based or phone dialog and modify the accent of an individual responding by means of a telephone or laptop microphone to match it in actual time. It’s hoped that the know-how will allow better understanding and readability in a spread of interactions together with buyer help, training and telemedicine.

US-based startup Sanas developed software program which runs regionally on a smartphone or laptop computer …



Supply hyperlink