Silicon Valley comms expert Caryn Marooney shares how to nail the narrative – TechCrunch


Caryn Marooney, Silicon Valley communications skilled turned enterprise capitalist, spoke extensively on storytelling at TechCrunch Early Stage: Advertising and Fundraising. Throughout her speak, she broke down messaging into 4 essential components.

Marooney is aware of what she’s speaking about: All through her time in Silicon Valley, she helped corporations like Salesforce, Amazon, Fb and extra launch merchandise and preserve messaging. In 2019, she left Fb, the place she was VP of expertise communication, and joined Coatue Administration as a normal associate.

The presentation is summarized under and flippantly edited for readability. Marooney breaks down her methodology into the acronym of RIBS: Relevance, Inevitability, Believability and holding it Easy. A video of her presentation can be embedded under and accommodates 20 minutes of Q&A the place she solutions viewers questions and covers lots of floor.

Marooney has written extensively on this topic for TechCrunch, together with this text, the place she describes her RIBS methodology intimately. Final month, she expanded on this matter along with her go-to-market technique round constructing a hamburger.

‘The reward of enhancing is essential. Don’t simply write all of your concepts and get very enthusiastic about what you suppose and ship it.’


Why ought to anybody care? Does anybody care? That’s the purpose Marooney is making right here. The message have to be related to the viewers earlier than anything.

The very very first thing is why anybody ought to care. And it’s necessary to keep in mind that as a startup, you’re in a state of affairs the place no one is aware of you. And no one thinks, “Oh, I ought to actually care about this. So you might want to be very particular about who your audiences are and why they need to care and why it issues to them. Early on, too. Relevance is often to a really small viewers, and also you earn the precise day by day to increase that viewers.

So, for instance, after I was first working with Salesforce, it was a really slender set of salespeople, for small- and medium-sized companies, there was all the time the sense that it was going to be a cloud supplier for corporations of each measurement, however it’s important to begin someplace. And while you’re beginning someplace, you’ll be able to paint the larger image. However it’s important to be particular about the advantages to your smaller viewers. (Timestamp: 1:48)


Along with speaking about Tesla, Marooney makes use of the counter-example of the Segway, which reveals an awesome concept alone will not be sufficient. Despite the fact that Segways have been launched as a world-changing mode of transportation, in 2021, Segways are primarily solely utilized by mall cops and vacationers.


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