Otter.ai’s new assistant can automatically transcribe your Zoom meetings – TechCrunch


A.I.-powered voice transcription service Otter.ai needs to make it even simpler for its enterprise customers to document their conferences. The corporate is right now introducing a brand new function, Otter Assistant, which might routinely be part of the Zoom conferences in your calendar, transcribe the conversations, and share the notes with different individuals. Although Otter.ai is already built-in with Zoom, the assistant is designed to make utilizing transcription one thing you don’t should consistently bear in mind to allow on the assembly’s begin or cease on the finish, whereas additionally serving as a spot the place individuals can collaborate by asking questions, sharing pictures and extra, because the assembly is underway.

The function additionally works across the earlier limitation with Zoom, the place solely the assembly host may use the Otter.ai integration straight.

The thought to automate assembly transcription is sensible for the distant work atmosphere created by the pandemic, the place folks have been splitting their time between work, parenting, homeschooling and different duties. This could usually result in conferences the place customers are pulled away and miss issues that had been stated. That’s one space the place Otter.ai may also help. However it could additionally assist with points like overlapping conferences, or bigger conferences had been just a few matters are straight related to your work — however the place you’d like to have the ability to evaluate the remainder of the assembly dialogue later, as an alternative of in real-time.

To make use of the brand new Otter Assistant, customers first synchronize their Google Calendar or Microsoft Calendar with Otter’s service. The assistant will then routinely be part of all Zoom conferences going ahead, the place it seems as a further assembly participant, for transparency’s sake.

The assistant additionally posts a hyperlink to the transcription within the Zoom chat for everybody to entry. In different phrases, this isn’t a function to make use of to skip conferences with out your boss figuring out — it’s designed for these instances when everybody has already agreed the assembly shall be transcribed.

Because the assembly continues, attendees can use Otter’s stay transcript to spotlight key components, add pictures, and make notes. They will additionally ask questions by way of the commenting function, versus talking up — which can be useful when you’re in a loud place on the time of the assembly.

As soon as the assistant is enabled, you don’t have to recollect to activate Otter.ai for every assembly, and you may even use your headphones to take heed to the assembly in progress. The Otter Assistant will nonetheless be capable of document each side of the dialog.

Nonetheless, you’ll be able to flip Otter Assistant off on a per-meeting foundation by way of the “My Agenda” part on the Otter web site, which is able to embrace new toggles subsequent to every assembly you’ve scheduled.

When conferences wrap, you may also have Otter.ai configured to routinely share the assembly notes with all of the attendees.

The Otter Assistant is accessible to Otter.ai Business customers, that are upgraded plans that begin at $20 per thirty days, and embrace options like two-factor authentication, SOC2 compliance, superior search, export, customized vocabulary, shared speaker identification, centralized information and billing, and extra.

So far, Otter.ai says it has transcribed over 150 million conferences, up from 100 million at first of 2021 . The corporate doesn’t present particulars on its complete subscriber base, however did observe earlier it noticed a large 8x enhance in revenues in 2020, main as much as its $50 million Sequence B, introduced in February.



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